Midwest Black Car Service Terms and Policies
Midwest Black Car Service Terms and Policies
Reservation Agreement Terms and Policies:
To make a reservation, you MUST use a major credit card. We do not accept cash or checks.
By accepting services from Midwest Black Car Service, LLC, you understand and agree to all terms and policies listed below and confirm that all the information included in your reservation is correct.
No reservations are confirmed until the NONREFUNDABLE deposit clears. Once a reservation is made, you are committed to that vehicle and for the agreed-upon duration of the trip. Vehicle upgrades may be available but cannot be guaranteed, and downgrades are not permitted.
Pricing adjustments will be made for all domestic and international reservations.
For questions, call 463-222-1763
By voluntarily accepting chartered transportation, You, the “Client,” authorize Midwest Black Car Service LLC to bill the credit card on file for all charges incurred because of services rendered.
NO RIDES OR SERVICES WILL BE PROVIDED WITHOUT PRE-PAYMENT.
(Exceptions may be made for established corporate accounts.)
You have provided this credit card on file for a non-refundable deposit and as a guarantee for payment for all related charges.
At the discretion of Midwest Black Car Service LLC, all reservations are 100% pre-paid.
These terms apply to everyone in the vehicle, and you are willing to accept complete responsibility for all passengers and associated parties.
If your reservation should be canceled within 24 hours of the pick-up time, a fee of 50% of the total bill or $100 (whichever is greater) will be charged to the card. You understand that this is a non-refundable deposit.
If you cancel within 12 hours of pick-up, you understand that your card will be charged 100% of the total bill. All sales are final and not subject to a refund. Non-refundable deposits are non-transferable.
Your credit card will be billed for the extra time if your hourly ride lasts longer than the scheduled time.
You are responsible for any damage caused to the vehicle by yourself or the negligence or actions of your agents, employees, or guests, the cost of which will be billed to the credit card on file.
You understand that Midwest Black Car Service LLC provides a service and agree that all items belonging to the service provider will remain inside the vehicle in their original condition.
You understand that you are not to decorate, attach, or attempt to modify the appearance of the vehicle, inside or outside. Confetti, glitter, feather boas, or other items that cause unnecessary mess will be charged a $100 cleaning fee.
If anyone inside the vehicle becomes sick, causes excessive spillage, or is unclean, the credit card on file will be charged a minimum cleaning fee of $300.
All vehicles are non-smoking (this includes all “vape devices”). Smoking or using vape devices in the vehicle will result in a minimum fee of $500 on the credit card on file.
Indiana law prohibits minors from consuming alcohol; therefore, you understand and agree that any persons under 21 years of age are not to consume any alcohol while using services provided by Midwest Black Car Service LLC. This includes consumption both inside and outside the vehicle.
Proper identification is always required for all passengers.
Midwest Black Car Service LLC is not responsible for items left in the vehicle, whether lost or stolen, during or after the charter.
The driver has the right to terminate the service without refund if the driver or vehicle are subjected to dangerous or unsafe conditions caused by client, its agents, employees, or guests, or if the driver feels conduct of Client or associating parties is unsuitable.
At the driver’s sole discretion, passenger(s) may be removed from the vehicle or reservation if necessary.
You are responsible for not allowing anyone within your rental party, associates, or yourself to carry or use illegal substances while obtaining service from Midwest Black Car Service LLC. No illegal drugs are allowed. If such substances are found during or after the provided service, you are willing to relieve Midwest Black Car Service LLC, the chauffeur, and its owner(s) of all responsibility.
No firearms or weapons are allowed inside the vehicle. You will not allow Midwest Black Car Service LLC or its owners to be liable for any unlawful act that your party or you might engage in.
You understand that to the proportionate extent caused or contributed to by the direct fault or negligence, or by act or omission of either Midwest Black Car Service LLC, its subcontractors, agents, or employees in the performance of this contract, each party shall defend, indemnify and hold harmless Midwest Black Car Service LLC, its parents, subsidiaries and affiliates and their owners, officers, directors, employees, agents, and invitees, from all liabilities, damages, losses, claims, suits, judgments, costs and expenses (including reasonable attorneys’ fees), directly incurred from any claim arising out of or in connection with any negligent or intentional acts or omissions by such party, its employees or agents in connection with the event covered by this agreement.
All other indemnification provisions in the agreements are deleted and without effect. As a condition to each party’s duties under this section, the other party must promptly notify such party of any claim for which defense or indemnity is sought, allow such party to select counsel, control the claim and litigation, and cooperate with such party.
You understand that no damages will be due for either party's failure to perform due to “an act of God,” war, terrorist act, government regulation, riot, disaster, or strike, provided said act or event makes performance hereunder impossible.
Midwest Black Car Service LLC is not responsible for delays or trip terminations due to weather, traffic, construction or road detours, unsafe road conditions, mechanical failure, or any circumstance beyond our control. Refunds are not issued because of tardiness or any other matter. All Sales Are Final.
Clients may request the chauffeur to assist in taking photographs or videos while on charter. However, no cameras or video cameras are at the back of the partitioned area. You authorize and transfer the copyright to Midwest Black Car Service LLC of these images or films to be used in print or electronically. These images may contain all surroundings, your person, or anyone in the rental party for lawful purposes, such as publicity, illustration, social media, advertising, and web content.
You understand that all tolls, parking, and other fees are the responsibility of the chartering group and are not included in the fare or fees quoted above unless noted as such.
You understand that if the time surpasses the original reserved time listed above, you are responsible for any related charges. You also know that the schedule may not allow for overages, resulting in your transported party being left at a destination at the end of the reserved duration. Midwest Black Car Service LLC will do its best to accommodate overage requests and return all passengers to the above destination; however, additional time is not guaranteed once beyond the contracted agreement. Any additional time will be billed to the credit card on file.
**Point to Point, One Way Transfer Service, To Airport, From Airport To FBO, From FBO is just that. A one-way nonstop transfer. This ONLY applies if your service type above is listed as such service. This does not apply to hourly charters where the chauffeur is dedicated to your group for an allowed amount of time. The vehicle arrives at a pre-arranged time, loads within 15 minutes, and provides one-way nonstop transportation. If the schedule allows for the vehicle and chauffeur to wait more than 15 minutes, additional charges will be incurred. There are no additional stops or drops. One pick-up location and one destination. Roundtrip service will offer the same as a reverse trip; management must pre-arrange and approve it.
Midwest Black Car Service LLC reserves the right to substitute the scheduled vehicle or the color of the vehicle at its own discretion.
Seat Belts: Midwest Black Car Service LLC is subject to the current “Indiana Seat Belt Laws.” All passengers transported by this carrier should “buckle up.” If passenger/passengers do/do not “buckle up”, Midwest Black Car Service LLC is not responsible for any fines or injury/injuries caused by the passenger’s failure to comply with the law.
If Midwest Black Car Service LLC receives a fine or fines for passengers or passengers' failure to comply with seat belt laws, the cost of the fine or fines will be billed to the credit card on file of the party or parties responsible for the rental.
Midwest Black Car Service LLC's Indianapolis International Airport pickup location is the Ground Transportation Center, located on the first floor of the parking garage. (As a courtesy to our passengers, the driver will meet your person or group at the bottom of the escalators in the baggage claim area at no additional cost.)
You hereby state that you have read this information and all statements. You agree that the above rental information is accurate. The nonrefundable deposit placed on your credit card confirms that you voluntarily agree to enter this Rental Agreement with Midwest Black Car Service LLC and allow them to provide services for Clients, agents, employees, and guests, for which you are taking complete responsibility and relieving Midwest Black Car Service LLC of.
You confirm that you are authorized to incur debt on behalf of this credit card account and fully accept the charges associated with services from Midwest Black Car Service LLC.
You confirm that you can contract on behalf of Client(s), to bind Client to the contract and to fully accept the charges associated with services from Midwest Black Car Service LLC.
You personally guarantee Midwest Black Car Service LLC compensation for all services rendered, charges, and fees incurred. If, for any reason, services are not paid in full within 24 hours of the reservation, an immediate $50 declined nonpayment fee will be assessed.
After 7 days of non-payment, or if there is an outstanding balance, a 10% late fee will be incurred.
After 14 days, the outstanding balance and ongoing late fees will be turned over to collections for remittance. You will then be responsible for all fees, including, but not limited to, services rendered, late fees, damages, gratuities, any legal fees, court costs, legal counsel, and interest incurred.
Please remember that there is no discount on great service, so please tip on the total bill.